At RHA – Import, we are committed to delivering your premium vaping products and accessories in a timely and secure manner. Below is an overview of our delivery process:

1. Shipping Locations

• We currently ship to all states within the USA, & CA.
• Please note that certain locations may have restrictions on vaping products. It is your responsibility to ensure that the products ordered are legal in your location.

2. Processing Time

• Orders are typically processed within 1-2 business days after the order is placed.
• Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods

• We offer a range of shipping options to meet your needs, including standard, expedited, and express shipping.
• The available shipping methods and associated costs will be displayed at checkout.

4. Delivery Times

• Standard Shipping:  3-7 business days
• Expedited Shipping: 2-3 business days.
• Express Shipping:  1-2 business days.
• Delivery times may vary based on your location and the shipping method selected.

5. Shipping Costs

• Shipping costs are calculated based on the weight of the order and the shipping method selected.
• Free shipping is available for orders over [insert amount, if applicable].

6. Order Tracking

• Once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your delivery.

7. International Shipping

• For international orders, please be aware that customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are not included in the shipping costs.

8. Delivery Issues

• If you encounter any issues with your delivery, such as delays, damaged items, or missing packages, please contact our customer service team at Info@Rha-Import.ca for assistance.

9. Address Accuracy

• Please ensure that your shipping address is accurate and complete. RHA – Import is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

10. Contact Information

• For any questions regarding delivery, please contact us at Info@Rha-Import.ca

Thank you for choosing RHA – Import. We are dedicated to providing you with the best service and ensuring your premium vaping products reach you safely and promptly.